You imported Contacts into C4C through Data Workbench but those contacts are missing in ID Mapping for Integration
SAP Cloud for Customer
Reproducing the Issue
Go to Administrator work center
- Select ID Mapping for Integration
- Select ERP Contacts
Imported Contacts are missing there
The cause for the issue could be that the Contacts which you imported are not linked to any Accounts. The ERP Contacts under ID mapping for Integration displays contacts which are linked to an Account.
This is expected system behavior.
Once the Contacts get linked with Accounts then you can find the contacts in ID Mapping for Integration
KBA , LOD-LE-BP-BP , Business Partner , Problem