SAP Knowledge Base Article - Public

2774349 - 'Requested Operation Not Available' while downloading Ad Hoc offline report

Symptom

When trying to download an Ad Hoc report Offline under the 'View Schedules', an exception error appears: 'The Requested Operation is not available'

Release: xxxxxxxxxxxxx
Server: xxxxxxxxxxxxxx
Request: /downloadfile
Error ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxxxx
Fingerprint: 7b075ccab586b01fc75d0d3912fdef194e83ce63
Click this link to find any knowledge base article related to this error.

Environment

  • SAP SuccessFactors Workforce Analytics
  • Adhoc Reporting

Reproducing the Issue

  1. Go to an Ad Hoc Report
  2. Run it Offline
  3. Go to 'View Schedules'
  4. Try to download the Ad Hoc report that run offline.

Cause

This issue is caused due a temporary server inconsistency at the server while processing the /downloadfile application.

Resolution

This is a temporary inconsistency from the server, for example, the report may fail with the mentioned exception if the servers are overloaded,

If you still keep experiencing this issue, you can open a Support incident informing the Fingerprint 7b075ccab586b01fc75d0d3912fdef194e83ce63.

See Also

2219570 - Ad Hoc Reports Error when Running the report Online or Exporting to Excel - Adhoc Reporting

Keywords

Ad Hoc Fail Offline 7b075ccab586b01fc75d0d3912fdef194e83ce63 , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem

Product

SAP SuccessFactors HCM Suite all versions