SAP Knowledge Base Article - Public

2774196 - How To Hyperlink An Image In An Email Template

Symptom

You want to hyperlink an image in an e-mail template.

Environment

SAP Cloud for Customer

Resolution

  1. Go to the Service work center.
  2. Go to the Templates view.
  3. Open relevant template.
  4. Copy and paste image into Template Text box.
  5. Highlight the image.
  6. Click the hyperlink button (chain icon).
  7. Insert Web address you want to link the image to.

 Result: When the image is clicked it opens the Web address.

Keywords

E-mail; Template; image; Web; address; link , KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Cloud for Customer add-ins all versions