SAP Knowledge Base Article - Public

2774180 - Product Description is not Recognized When Using Paste Function in Fiori

Symptom

You are using the paste functionality to add products in Fiori, but when you paste the product data none of them are recognized.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Copy your product list from Microsoft Excel or Notepad.
  2. Open an opportunity.
  3. Go to products tab inside the opportunity.
  4. Click the paste icon.
  5. A message stating the entried are not valied shows up.

paste.png

Cause

The paste function in Fiori expects the product ID as the first information received for each product pasted.

Resolution

If the first column in the product table is not "Product": change the table column order to show it as the first column.

If the information pasted does not start with the product ID: change the information to start with the product ID.

Note: Even though the Product / Title field accepts the product description to be typed in, the paste function was designed to only accepts the ID.

Keywords

Fiori, Paste, Excel, Notepad, Add Products, Opportunity, Cloud for Customer , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer add-ins 1902