SAP Knowledge Base Article - Public

2773555 - ORD Report does not bring data from LMS

Symptom

ORD Report does not bring data from LMS.

Error message presented inside CSV report: "Error rendering List Report component"

Environment

SuccessFactors Learnig Management System - LMS

Reproducing the Issue

  1. Once logged in access Analytics
  2. Click on Analytics
  3. Click on Report Designer
  4. Click on Rizing folder
  5. Access the Report with problem
  6. Preview report
  7. Export CSV
  8. Resulting file fails 

Resolution

There is a setting that need to be reviewed in Learning Admin side to fix the reported issue:  useHANAQueryForAdhocReports

Please follow the steps below to review it:

  1. Go to LMS Admin side
  2. System Admin
  3. Configuration
  4. System Configuration
  5. Report_System
  6. Check if the setting is already there and set it to true. If not, add the setting: useHANAQueryForAdhocReports=true
  7. Apply changes
  8. Run the Report again

See Also

2451956 - Exported output file of ORD report / Query created on LMS Schema does not have any data

Keywords

ORD Report, ORD, Error rendering List Report component, Adhoc Reports, Report_System , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-LMS-ORD , Online Report Designer , How To

Product

SAP SuccessFactors Learning all versions