SAP Knowledge Base Article - Public

2773157 - Login page theme settings not applicable for the themes assigned to different department/division/location users.

Symptom

Login page theme have been configured for different divisions/departments/location users. But when the user first time logs in, they still see the default theme and logo.

Environment

SuccessFactors HCM suite - Platform

Reproducing the Issue

  • Go to Theme Manager.
  • Configure login pages with different logos for different themes.
  • Assign themes for different users belongs to different division/department/location.
  • But when user logs in they still see the default theme and logo. 

Cause

Change login logo settings to control the logo used on the standard SuccessFactors login page. Because you can only view the login page by logging out, you cannot preview changes to login style settings using the usual Try It Out function. Instead, you can use the Login Preview button to preview your saved changes.

Resolution

Its an expected behavior.  If you want to create a completely new login experience for your company, you can also create your own custom login pages.

Refer page no 53 in this implementation guide.

See Also

 2088153 - Login Page: Process for Creating and Updating a Custom Login Page - Platform

Keywords

Login page theme , KBA , LOD-SF-PLT-THM , Theme Manager Issues , Problem

Product

SAP SuccessFactors HCM Suite all versions