SAP Knowledge Base Article - Public

2772942 - Status: "Merge Completed - Realignment Failed" in Merge During Data Cleansing

Symptom

You receive an error while merging transaction records during data cleansing:

Merge Completed – Realignment Failed

Environment

SAP Cloud for Customers

Reproducing the Issue

  1. Go to Data Cleansing work center
  2. Go To Customer Merge view
  3. Open Merge ID: XXX (where XXX represents Merge ID)
  4. Go to Result Log
  5. Open the Application Log that has an error
  6. Click on Result
  7. Realignment failed for Activity YYY (where YYY represents Activity), Business Partner replace failed, Replace of parties failed for document ZZZ (where ZZZ represents document)

Cause

The reason for this error is that the system is not scoped to enabled enhanced document realignment during account merge.

Resolution

  1. Go to the Business Configuration work center
  2. Click on Implementation Projects
  3. Click on First Implementation
  4. Click on Edit Project Scope
  5. Go to the Questions tab
  6. Click on General Business Data
  7. Click on Business Partner
  8. Select Handling of Business Partner
  9. Select Do you want to enable enhanced document realignment during account merge?

See Also

2406697 - Error: "Replace of parties is rejected because determined automatically" in Data Cleansing

 2345096 - Frequently Asked Questions on Data Cleansing

Customer Merge - Rules for Transaction Reassignment during Merge

Keywords

Account merge function, Merging account problem, corporate accounts, individual customers, contacts, merge duplicate records, realignment failed for activity, business partner replace failed, replace of parties failed for document , KBA , LOD-LE-BP-MRG , Business Partner Merge , Problem

Product

SAP Cloud for Customer add-ins all versions