SAP Knowledge Base Article - Public

2772835 - Leave Request Auto Approved Without Workflow

Symptom

Even though Workflow Rules are configured in Employee Time Object, system is not triggering workflow. When the user requests a Leave ,request gets auto approved. Rule trace logs also shows that the workflow is triggering successfully.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Successfactors Employee Central: Time Off

Reproducing the Issue

  1. Apply Leave Request as User or Proxy as Admin user.
  2. Leave Request gets auto approved without workflow being triggered.
  3. Rule trace logs show that the workflow is triggering successfully.

Cause

Admin Workflow is not defined in the Time Type Object > Admin Workflow Configuration. System code is designed to prevent triggering workflow if the Admin Workflow is not defined in the Time Type Object.

Resolution

It is mandatory to define Admin Workflow in the Time Type Object > Admin Workflow Configuration, even though the workflow rules are assigned in Employee Time object.

Leave Request Workflow.JPG

See Also

 TIM-8363

Keywords

Time Off Workflow not triggering Workflow not Triggering during Leave Request Leave Request Approval Workflow Leave Request workflow Time off Workflow Leave Request Auto Approved Absence Request Auto Approved  TIM-8363 , KBA , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core 1811