Your Customer Return Invoice Request is in Blocked Status.
SAP Business ByDesign
Reproducing the Issue
Navigate to the Customer Invoicing workcenter.
- Select the Invoice Request View.
- Find Customer Return Invoice Request ABC (ABC represents the Customer Return ID).
- Invoice Request ABC is in status Blocked.
Once a customer return is created with credit memo, it triggers the invoice request.
- If the same customer return is then released without credit memo, the invoice request is set to blocked.
- This is the expected system behavior.
Kundenretoure, Rechnungsanforderung, blockiert, Status, Customer Return, Invoice Request, blocked , KBA , AP-CRP-CR , Customer Return , AP-CI-CIR , Customer Invoice Request , Problem