SAP Knowledge Base Article - Public

2772083 - Time Off: ESS UI displaying available balances as {0}


Time Off ESS UI displaying available balances as {0}

Time Balance1.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


  • SuccessFactors Employee Central
  • Time Off

Reproducing the Issue

  1. Login as admin
  2. Proxy as user
  3. Navigate to time off UI
  4. Create new Absence for any time type.
  5. Now you can observe that Available Balance as {0}(Check above image)


“Time Type” object is RBP secured under Configure Object Definitions but user do not have  permission to view Time Type.Still time type is visible in the ESS UI drop down but balance displayed as 0.

Providing view permission for time type will resolve this issue.


This will be fixed in  b1905.System will respect permission on the Time Type object and will not  show the Time Type in UI if no permissions are given for the Time Type object .


Zero Balance New ESS UI balance Availabe Balance {0} , KBA , LOD-SF-EC-TIM , Time-Off , Problem


SAP SuccessFactors HCM Suite 1902