SAP Knowledge Base Article - Public

2772077 - The remote session timeout does not work in SAP Analytics Cloud

Symptom

  • The remote session timeout feature does not work in SAP Analytics Cloud (SAC).

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Logon to SAC.
  2. Main menu > System > Administration > find Remote Session Timeout (in seconds) value is 30.
  3. Create a story on Edit mode and leave it alone, however Live Data connection session will be timeout after more than 40 minutes.

Resolution

  1. Enable the "Avoid Remote Session Timeout (in seconds)" feature in the System > Administration > System Configuration. This feature allows you to set the session timeout limit for live data connections. The minimum value is 300 seconds, and the maximum value is 43200 seconds. If you enter 0, remote session timeout is disabled.
    See Home > System > Administration.

See Also

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Keywords

Remote session timeout, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, logon, login, home, load, hang, pending, Application Error, Script error , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , Problem

Product

SAP Analytics Cloud 1.0