SAP Knowledge Base Article - Public

2772053 - Change Author functionality is not working for Canvas Reports

Symptom

The new Change Author Functionality introduced in Report Center does not work for Report-Canvas

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Make sure the last two switches in the 'Manager Report Center' (Admin Center> Manage Report Center) page are enabled.
  2. Login to the instance as Canvas Report Admin.
    More on this: 2768186 - My Reports and All Reports - Report Center
  3. Click the Action menu for a Canvas Report and change the author to a new one (ABC to XYZ)
    The system will acknowledge the change with the message 'The author name was changed successfully"
    And Report Center will immediately list the new author name in the listing - XYZ
  4. Reload the page.
    The author name will revert to the previous one  - ABC

Resolution

The issue has been acknowledged by our Engineering team and a code fix is currently under development.
Internal ticket # for reference - AYT-23938

Work around:
Perform a Report Center sync - 2353719 - How to Sync Report Center?

Keywords

Change, author, Canvas, Report, Center, not, working, failed, error, AYT-23938, AYT-16840 , KBA , LOD-SF-ANA-RCT , Report Center , Bug Filed

Product

SAP SuccessFactors HCM Suite all versions