SAP Knowledge Base Article - Public

2771629 - User License will be downgraded when assigning custom role to one team including the user in SAP Analytics Cloud (SAC)

Symptom

User License will be downgraded when assigning custom role to one team including the user in SAP Analytics Cloud (SAC) :

  • If assigning custom role of Planning Standard to the team, user license will be downgraded to Business Intelligence
  • If assigning custom role of Planning Professional to the team, user license will be downgraded to Planning Standard 

Environment

  • SAP Analytics Cloud 2019.6.1

Reproducing the Issue

  1. Log on to the problematic SAC tenant.
  2. Go to Menu >> Security >> Roles and assign one custom role to one team.
  3. Go to Menu >> Security >> Users and find one user belonging to the team.
    => The license of the user will be downgraded one level.
    => If assigning custom role of Planning Standard to the team, user license will be downgraded to Business Intelligence
    => If assigning custom role of Planning Professional to the team, user license will be downgraded to Planning Standard 

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, role, custom, assign, team, user, license , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0