SAP Knowledge Base Article - Public

2771329 - User Curriculum Status Summary (CSV) Report returns blank for some users

Symptom

 User Curriculum Status Summary (CSV) Report returns blank for some users.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

Run the User Curriculum Status Summary (CSV) Report and see for only certain users it returns blank.

Cause

The report takes into account the user preference which has not been applied to the Database entry PA_USER_PREFERENCE even though there may be a default displayed in the application.

Resolution

Have the user set & apply the preference under Options & Settings or apply the preference in LMS admin under User > Related > More > Preference.

Additionally the report is targeted for enhancement in 1905 to obfuscate this requirement.

Keywords

SAP SF success factors Learning LMS LRN-54198 User Curriculum Status Summary CSV Report blank result user preference , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions