SAP Knowledge Base Article - Public

2771075 - RCM_MUR_COUNTRY_LOAD_FAILURE when using Mass Upload Resumes feature - Recruiting Management


You have enabled 'Mass Upload Candidate Resumes' feature, but it shows an error RCM_MUR_COUNTRY_LOAD_FAILURE when you click on the 'Mass Upload Resumes' option.

mass upload resume_1.png


  • SAP SuccessFactors Recruiting Management - all versions since b1902
  • SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Go to Recruiting > Candidates
  2. Click on 'Add Candidates' then select 'Mass Upload Resumes'
  3. An error pops up: ???RCM_MUR_COUNTRY_LOAD_FAILURE???


The user doesn't have necessary permission to load the Country selection list.


Please grant the following role-based permission to users who need to use this feature:

  • Manage System Properties - Picklist Management and Picklists Mappings Set Up

Software Engineering team has already acknowledged that certain customers don't want to provide the required RBP permission to work with Mass Update. This is being treated as an enhancement for the system and should be delivered in the further development releases.


Picklist, candidate, Mass Upload Resumes, RCM_MUR_COUNTRY_LOAD_FAILURE, role-based permission, permission role , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting 1902 ; SUCCESSFACTORS RECRUITING 1905