SAP Knowledge Base Article - Public

2770922 - Model refresh fails when refreshing combined data models manually in SAP Analytics Cloud (SAC)


  • Model refresh fails when refreshing combined data models manually in SAP Analytics Cloud (SAC). 
  • Below error will be shown in the developer tool:
    • "'DataIntegration_Connection': SyntaxError: Unexpected token R in JSON at position 0" error appears in SAP Analytics Cloud (SAC).


  • SAP Analytics Cloud 2019.2.9
  • SAP Business ByDesign (ByD)

Reproducing the Issue

  1. Create a model from SAP Business ByDesign Analytics
  2. Create a new query
  3. Select Transformations\Combine Data
  4. Choose SAP Business ByDesign Analytics from Data Source
  5. Choose previous connection
  6. Create a new query
  7. Select a query
  8. Click on Create
  9. Combine 2 Data and keep relationship as All Primary Data
  10. Click on Combine
  11. Click on Create Model
  12. Model is created successfully
  13. Click on Refresh the Import Job in Datasources 
  14. Notice that the error message "Refresh Failed"


  • The issue is caused by a defect in the product.


  • The issue is fixed in a future** version of SAP Analytics Cloud.
  • Please refer to maintenance document.

** in Wave 2019.08 for customers on Bi-Weekly release cycle.
** in Q2 for customers on Quarterly release cycle.

See Also

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SAP Analytics Cloud 1.0