SAP Knowledge Base Article - Public

2770592 - Country Canada-Error message: Tax determination failed; invalid decision tree value

Symptom

There is an exception in the Supplier invoice, also you can see it when you click on check button as an error.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Click on Invoices and Credit Memos view
  3. Search for Respective Invoice 
  4. Select and Click on edit
  5. Click on check button

You will get error.

Cause

Issue is for country Canada.
As per Canada decision tree in Purchase scenarios the transaction should belong to either GST or PST or QST or HST.
This is determined as per the region/province of the ship-to party/recipient of the invoice or Purchase order. So system checks whether the region/province of the Ship-to party/recipient coincides with any of the above mentioned groups and if not found it throws error.

Resolution

  1. Go to Supplier Invoicing Work Center
  2. Click on Invoices and Credit memos view
  3. Search for Respective Invoice and click on edit
  4. Go to View all
  5. Go to Items tab
  6. Go to Parties and locations

 Under organizational management ensure you have Recipient or Ship to maintained, also the address of Recipient and Ship to should have Region/ Province.

Keywords

Tax determination failed; invalid decision tree value , KBA , AP-SIP-SIV , Supplier Invoice , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions