SAP Knowledge Base Article - Public

2770533 - Activity Task Data Source Displays # for Some Notes

Symptom

You open the preview of the data source Activity Task (technical ID CODTKAHB) or a report based on top of it and realize that for some tasks the characteristic Notes is displaying #.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the work center Business Analytics, view Design Data Sources.
  2. Search for data source Activity Task (technical ID CODTKAHB).
  3. Add the characteristic Notes.
  4. You realize that for some tasks it shows # not assigned.

Cause

There are two different note types available 'Body Text' (10002) and 'Internal Comment' (10011). In the UI itself we only support the type body text and the users would only be able to enter this type.

Resolution

The notes with the type internal comment were created via a web service. You can utilize type code body text (10002) when creating task notes through web services. The key here is to avoid using the type code 10011 which will create an internal comment and cannot be shown in data sources.

Keywords

task, notes, not assigned, #, activities, data source, CODTKAHB, activity, internal note, note, body text, internal comment , KBA , LOD-CRM-PM-PF , C4C Product Management - Platform , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions