SAP Knowledge Base Article - Public

2770442 - Search suggestion or type ahead or auto suggest does not work on Mobile App

Symptom

You are not getting any type ahead while typing in an OVS field on the C4C extended App on a Mobile Device.

Environment

Cloud for Customer

Reproducing the Issue

1) Login to the C4C Extended App on a Mobile Device.

2) Navigate to a screen such as a Visit Quick create screen.

3) Tap on an OVS field, such as the Account OVS field.

4) Type a few alphabets in the OVS field.

5) You do not get any dropd down showing type ahead.

Cause

This functionality is supported for browsers and while accessing the C4C Extended App through a tablet.

Resolution

The functionality is not currently supported for Mobile Devices.

Keywords

type ahead OVS, search on Mobile, search suggestion App , KBA , AP-RC-MOB-UIF , Responsive UI , Problem

Product

SAP C4C ADDINS 1905 ; SAP Cloud for Customer add-ins 1902