SAP Knowledge Base Article - Public

2770265 - Bulk Create Candidates from .CSV File - Failing with "Enity CandidateByCSVUpload is not found" error.

Symptom

After configuring all the required configurations for "RCM Q1 2019 feature - Bulk Create Candidates from .CSV File" , while trying to import the candidate using the .csv file getting an error "Enity CandidateByCSVUpload is not found" .


Note: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

 SAP SuccessFactors Recruiting - All versions

Reproducing the Issue

1. Log in to SF -> Home -> Recruiting
2. Go to Candidates .
3. Add Candidates -> Bulk Create Candidates from .CSV file
4. Add the the mandatory details "Batch Name" , select a file to upload, click on upload file and error comes up.

Screenshot+CSV+Bulk+Upload (2).JPG

Resolution

Go to Admin Center -> OData API Metadata Refresh and API , do a metadata refresh of the instance , then goto the Candidate -> Add Candidates and try to add bulk candidates again .

The issue will be resolved now .

Keywords

Bulk Candidate , .csv , Create, Bulk Create Candidate , Enity CandidateByCSVUpload , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core 1902