SAP Knowledge Base Article - Public

2770265 - Bulk Create Candidates from .CSV File - Failing with "Entity CandidateByCSVUpload is not found" error.

Symptom

After configuring all the required configurations for "RCM Q1 2019 feature - Bulk Create Candidates from .CSV File", while trying to import the candidate using the .csv file getting an error "Entity CandidateByCSVUpload is not found".


Note: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Log in to SF -> Home -> Recruiting
2. Go to Candidates.
3. Add Candidates -> Bulk Create Candidates from .CSV file
4. Add the the mandatory details "Batch Name", select a file to upload, click on upload file and error comes up.

Screenshot+CSV+Bulk+Upload (2).JPG

Resolution

Go to Admin Center -> OData API Metadata Refresh and API, do a metadata refresh of the instance, then go to the Candidate -> Add Candidates and try to add bulk candidates again.

The issue will be resolved now.

Keywords

Bulk Candidate, .csv, Create, Bulk Create Candidate, Entity CandidateByCSVUpload , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions