SAP Knowledge Base Article - Public

2770255 - Default Document Type of New Sales Quote

Symptom

When you create a new sales quote, system picks the default document type. You want to know, how does it work?

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to the Sales work center
  2. Go to the Sales Quote view
  3. Select the New button

Here you see default document type picks

Cause

Sales quote document type is default to document type which was chosen during the creation of previous sales quote.

If you create sales quote with document type as XYZ. Then in the next sales quote, by default picks XYZ as document type.

Resolution

It is an expected system behavior. When you create a new sales quote in the system the document type field is automatically filled based on the document type you have chosen previous while creating the sales quote.

Keywords

Default document Type, Sales Quote , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions