You create an Over-the-Counter Sale (OTC) document.
You want to maintain shipping and pickup dates.
No field is available to do so.
SAP Business ByDesign
Reproducing the Issue
- Go to the Over-the-Counter Sales work center.
- In Common Tasks, select New Over-the-Counter Sale.
- Maintain Customer Account data, Ship-to and Items data.
- You can also fill in the Posting and Invoice Dates but no other date can be maintained or is displayed.
You expect that a shipping related date such as delivery date, requested date or pick up dates can be maintained as on Sales Orders Items.
The creation date and time of the Over-the-Counter Sale is used as the pickup or shipping date for the outbound delivery.
The system behavior has been designed with having the customer present for the Over-the-Counter Sale and with them picking up the items at the time of creation of the OTC document.
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