SAP Knowledge Base Article - Public

2768932 - Changes made to HANA view are not being picked up by other users when one specific user opens the Live HANA model and save it in SAP Analytics Cloud (SAC)

Symptom

  • Changes made to HANA view are not being picked up by other users when one specific user opens the Live HANA model and save it
  • Only the specific user could see the change in the story 
  • On the other hand, if any other user save the change in model, the specific user cannot see the change in story

Environment

  • SAP Analytics Cloud 2019.5

Reproducing the Issue

  1. Log on to SAC tenant withe problematic user.
  2. Create one story on Live HANA model.
  3. From another machine,  log on to SAC tenant with another user.
  4. Open the story created in step 2 to verify that the user could see same dimensions/measures/paramters.
  5. Perform some change in the HANA view like adding one parameter.
  6. Go back to the problematic user, open the model and save it.
  7. Open the story created in step 2.
    => The user could see the new parameter in story.
  8. From another machine,  log on to SAC tenant with another user.
    => Unable to see the new parameter in story.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, change, user, save, open, make, hana, paramter , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0