SAP Knowledge Base Article - Public

2768695 - "[Application Error]: Script error." appears when trying to upload a .tgz file in SAP Analytics Cloud


  • "[Application Error]: Script error." appears when trying to import the .tgz file into SAP Analytics Cloud.
  • The following Consol logs appear in the same time:
    • POST <tenant URL>/sap/fpa/services/exportImport/LM.xsjs?action=uploadDeliveryUnit&tenant=1 502 (Bad Gateway)
    • Uncaught SyntaxError: Unexpected token B in JSON at position 4
      at JSON.parse (<anonymous>)
      at constructor.uploadDUFileComplete (app.chunk.exportImport-chunk.a42eb2e1666230ca9a55.js:2)
      at d.p (jquery-dbg.js:497)
      at d.a.fireEvent (EventProvider-dbg.js:229)
      at d.a.fireEvent (Element-dbg.js:593)
      at d.fireUploadComplete (ManagedObjectMetadata-dbg.js:426)
      at a.X.xhr.onreadystatechange (FileUploader-dbg.js:952)
      at a.onreadystatechangefunction (app.chunk.68.slice_of_main-chunk.1115006db5f06c80be4e.js:2)
      at a.<anonymous> (app.chunk.68.slice_of_main-chunk.1115006db5f06c80be4e.js:2)


  • SAP Analytics Cloud 2019.4.9

Reproducing the Issue

  1. Generate an export file (.tgz) from a SAC tenant using the Deployment -> Export menu option.
  2. Logon to another tenant.
  3. In the Deployment -> Import screen, click the Upload button
  4. Select the .tgz file exported in step 1.
  5. Wait some time and notice the error.


This issue is currently under investigation by Development.


This issue is currently under investigation by Development.

See Also

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SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem


SAP Analytics Cloud 1.0