SAP Knowledge Base Article - Public

2768556 - ''Please Enter Contact"

Symptom

When you open an Opportunity, the error message ''Please enter a Contact" is triggered.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open the Opportunity ABC (ABC represents the Opportunity ID).
  4. The error message ''Please enter a Contact" is triggered.

Cause

There is an empty contact party entry for the party role DEF (DEF represents the Party Role ID).

Resolution

  1. Open the Opportunity ABC.
  2. Go to the Involved Parties tab.
  3. Select the Delete icon on the empty row.
  4. Select the Save button.
  5. The error should no longer be triggered.

Keywords

KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions