SAP Knowledge Base Article - Public

2768391 - Dashboard / Tile does not display updated data

Symptom

Certain Dashboards / Tiles don't display correct data.
They seem to display out-dated or past dated.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Cause

The tile under concern is an effective dated one and the effective date has to be manually changed

Resolution

If a tile is built using effective dated domains (As of Date / Date Range), the tile would also become effective dated.
i.e., it can run for a future or a past date.

As a side effective of this feature, the tile's 'effective date' will stick to the one the user had last applied and saved.

For such tiles, ALWAYS follow these steps:

  1. Edit the Filters
  2. Expand the filters using the 'More' option
  3. Change the 'As of Date' option to the current date
  4. Apply Filters

date_prompt.png

Keywords

Date, filter, dashboard, tile, sync, out, of, wrong, incorrect, data, update, missing, error, fail, fetch, date, as,of, mandatory, prompt, effective, past, future , KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , Problem

Product

SAP SuccessFactors HCM Suite all versions