SAP Knowledge Base Article - Public

2768354 - Email notification not generating when the Candidate application is submitted via API

Symptom

When an application is submitted via Odata API  - Candidate doesn't receives any email notifications.

Environment

Successfactor - Recruiting Management - All Versions.

Reproducing the Issue

Pre-requisite: Email trigger for candidate application submission is enabled.

Apply to a requisition via ODATA API - Make sure all mandatory fields are filled via the API call.

Candidate doesn't receive any email notification of application submission.

Cause

This is the expected behavior.

Resolution

Email notifications are not supported as of now if application is updated/upserted via OData API.

Please raise an enhancement request for the same.

Keywords

KBA , LOD-SF-RCM-API , Webservices & APIs , Problem

Product

SAP SuccessFactors Recruiting all versions