SAP Knowledge Base Article - Public

2767920 - Error: "Entry in field Tax Code is longer than 12 Characters" - Country Russia

Symptom

You are entering a tax code longer than 12 characters in the Tax Code field; the Tax Number Type is INN and the country is Russia.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customer workcenter.
  2. Go to the Accounts view.
  3. Open Account ABC (ABC stands for an Account with country = Russia)
  4. Go to the Tax Numbers facet.
  5. Click Add and enter country = Russia and tax number type = INN and a number longer than 12 digits -> an error message is displayed: "Entry in field Tax Code 1 is longer than 12 characters" 

Cause

The INN tax number type for country Russia is normally of length 10 digits for legal entities and 12 digits for individuals; we are leaning on the respective law in regards to tax numbers, and the maximum lengths of fields are reflecting this.

Resolution

Please only enter 12 digits for Individuals in the INN Tax Number field.

Keywords

tax number, digits, characters , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions