SAP Knowledge Base Article - Public

2767308 - Line Item Sequences Changes from Invoice Request to Invoice Document

Symptom

While creating an Invoice from invoice request the line item order changes automatically.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Select the Invoice Requst PQR (PQR represents the Invoice request ID)
  4. Edit the invoice and click on View All.
  5. Navigate to Items tab.

 

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Documents view.
  3. Select the Invoice XYZ. (XYZ represents the Invoice ID created from the Invoice Request PQR)
  4. Edit the Invoice and click on View All.
  5. Navigate to Items tab.

You will be able to see that the line items in Invoice Request and Invoice are not in the same sequence.

Cause

While creating an Invoice the system always seperates the line items based on Invoice items and Credit memos. Therefore the system always shows all the Invoice items first which is then followed by the Credit Memos items.

Resolution

This is the functionality provided in the invoice to bifurcate the line items based on Invoice Items and Credit memos.

See Also

2651521 - Sorting of Line Items in Customer Invoices From Multiple Invoice Requests

Keywords

KBA , AP-CI-CI , Customer Invoice , Problem

Product

SAP Business ByDesign all versions