SAP Knowledge Base Article - Public

2767193 - Account Relationship Does Not Allow Self-Reflexing Relationship

Symptom

You would like to create a relationship in an account, which the business partner is the account itself, error "You can't create XYZ Relship between identical business partners" occurs. (XYZ represnet the relationship type such as Ship-To Party) Self-reflexing relationships are now allowed in C4C, because they do not have semantical meaning.

Environment

SAP Cloud for Customer Self-reflexing relationships are now allowed in C4C, because they do not have semantical meaning.

Reproducing the Issue

  1. Go to Customers work center.
  2. Go to Accounts work center view.
  3. Edit an account ABC and go to Relationships facet. (ABC represents the account name)
  4. Click Add to add a new relationship, in the Business Partner field, select the account ABC.
  5. Once you click Add to save, the error  "You can't create XYZ Relship between identical business partners" occurs.

Cause

Self-reflexing relationships are now allowed in C4C, because they do not have semantical meaning.

Resolution

This is current standard behavior.

Keywords

Account Relationship, Business Partner , KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions