SAP Knowledge Base Article - Public

2767132 - The country field on the career site is not picking any value and is blank.

Symptom

The country field on the career site is not picking any value and is blank.

When creating an account as an external candidate on the career site ,no values are displayed in the Country of Residence field.

The "country" standard field is not defined in the Candidate Profile Template.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

 

Environment

Successfactors Recruiting Management - All Versions

Reproducing the Issue

1. Open the external career site.

2. Click on Create Account and check the field Country of Residence - no values in Country of Residence drop down.

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Cause

For the creation page of the candidate we do not really need to have the country defined.

However the country field is a required field in the candidate profile xml and has to be defined anyway.

Resolution

It is recommended to have the 'country' standard field defined in the Candidate Profile Template and it should be associated to a country picklist. This picklist should have picklist label setup for the countries in English US (en_US) langauge also.

Keywords

KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions