SAP Knowledge Base Article - Public

2766832 - Preday1- NHA translations - Onboarding

Symptom

For Internal Hires locale is working fine, NHA local is properly set in the employee language (Welcome Message, Meetings, Recommended Links, Buddy and Recommend people Emails);

For External Hires, it is not getting the locale from the RCM side, even with both Hiring Manager and Employee language selected any language, NHA is showing in English only.

Environment

SAP SuccessFactors Onboarding - All Versions

Resolution

SF Onboarding currently does not have this functionality available for External Hires, hence customer may raise an Enhancement Request, as per KBA 2230628 - Expected Behavior – Enhancement Request

For internal hires,  in order to have the locale working properly, both managers and hire's language need to be the same to show in that language. This should work for Welcome Message, Meetings, Recommended Links, Buddy and Recommend people Emails.

See Also

2473189 - New Hire Activities Checklist Translation-Onboarding

2399812 - Hiring Manager activities Default Welcome Message - Onboarding

Keywords

NHA, Welcome Message, Meetings, Recommended Links, Recommended, Buddy, Recommend people, locale, translation, translations, default , KBA , LOD-SF-OBD-NHA , New Hire Activity , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions