You have noticed the Request Logon Certifiate button is greyed out in the user settings.
SAP Business ByDesign
Reproducing the Issue
- Click on the User Icon (Right top corner of the screen).
- Click My Settings and go to Manage Certificates.
- Request Logon Certificate button is greyed out.
The Request Logon Certificate is now disabled since SAP will not able to provide the certificate for user logon due to browser restrictions.
This is the current system behaviour from SAP Business ByDesign.
However, you can go to any trusted external CA and get that certificate to use the same to enable the certificate based authentication for an user.
Logon Certificate , KBA , SRD-CC-SEC , Security , How To