SAP Knowledge Base Article - Public

2766635 - Error 'The underlying connection was closed. A connection that was expected to be kept alive was closed by the server.' during Solution Check.

Symptom

You receive the following error while performing Solution level check from the SDK.

Error - 'The underlying connection was closed. A connection that was expected to be kept alive was closed by the server.'

Environment

SAP Cloud Applications Studio

SAP Cloud for Customer

SAP Business ByDesign

Reproducing the Issue

  1. Login to SDK.
  2. Open PDI Solution.
  3. Right click on the Solution in Solution Explorer.
  4. Click on Check 'Items' or 'Items and Runtime Objects'
  5. You will receive error message after sometime.

KBA Capture.PNG

Cause

This error message appears when the solution is huge and server timeout happens.

Resolution

To perform the Check for huge Solution it is recommended to perform 'Enable Background Mode' and then do Solution Check.

  1. Login to SDK.
  2. Open Solution.
  3. Right click on the Solution in Solution Explorer.
  4. Click on Check > Enable Background Mode.
  5. You can perform the solution level check now.
  6. To find the logs of the check you can click on 'Display Logs'.

See Also

https://help.sap.com/http.svc/rc/449cc302ea46494b916dd956c7f0ace1/2017.11/en-US/SAP%20Cloud%20Applications%20Studio%20-%20Library.pdf

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Keywords

Server Time out, SDK, Check , KBA , AP-RC-BDS-LM , ByDesign Studio Lifecycle Management , AP-RC-BDS-1O , ByDesign Studio OneOffs , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions

Attachments

KBA Capture.PNG