SAP Knowledge Base Article - Public

2766500 - "Show totals" option responds with empty table in SAP Analytics Cloud (SAC)

Symptom

  • An empty page appears after applying "Show totals" option for dimension member on a table.
  • Below errors will be shown from developer tool:
    • Context.get after it has been disposed
    • Failed to load resource: the server responded with a status of 500 (Internal Server Error)
    • 771020 Code: 73 Text: Internal Server Error
    • 772604 Internal Server Error - Error exception....

Environment

  • SAP Analytics Cloud 2019.2.7

Reproducing the Issue

  1. Open a story
  2. Edit the story
  3. Select the table
  4. Apply "show totals" for a dimension
  5. Notice that loading takes long time
  6. Notice the error messages in the developer tool and the empty table 

Cause

  • The issue is caused by a defect in the product.

Resolution

  • The issue is fixed in a future** version of SAP Analytics Cloud.
  • Please refer to maintenance document.

** in Wave 2019.09 for customers on Bi-Weekly release cycle.
** in Q3 for customers on Quarterly release cycle.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0