SAP Knowledge Base Article - Public

2766227 - Unable to create Import Data Connection to SQL Databases in SAP Analytics Cloud (SAC) & SAP Digital Boardroom


When creating an Import Data Connection to SQL Databases, nothing happens and the following error can be found in the Stack trace in SAP Analytics Cloud (SAC):


    Object CUBE:t.A.MsProductModel:MsProductModel was not found"


  • SAP Analytics Cloud 2019.4.7

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Click Menu - Connections
  3. Click '+' and under the "Acquire" area, click SQL Databases


The <driverconfigname>.properties file has been saved as a .txt file or the .properties file cannot be found.


  • Please make sure the .properties file is saved as a Properties file. You can check this in Windows Explorer by making sure the "Type" column shows "Properties".
  • Additionally, please make sure Step 2.iv has been followed in the Import Data Connection to an SQL Database guide to make sure that the SAP_CLOUD_AGENT_PROPERTIES environment variable points to the correct <driverconfigname>.properties file.

See Also

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SAP Analytics Cloud 1.0