SAP Knowledge Base Article - Public

2765821 - Promote icon - Compensation Management

Symptom

Promote icon removed when promotion has been deleted in the promotion page within comp form even if you did not saved the form.

Promote Icon.png

Environment

SuccessFactors Compensation Management

Reproducing the Issue

1. Promote user, save.

2. Delete promotion, Promote icon gone.

3. Navigate away from the form WITHOUT SAVING.

4. Open again the form, notice that Promote icon gone but the Final job fields value did not revert back

Cause

Promote icon will show up if there's a change in user's information within the Promotion page (MSS page). The form save does not affect this icon.

Resolution

It is expected that the Promote icon will be removed when you delete the promotion made in the promotion page of comp form since the change in user's information has been removed and to revert back the original values of the Final job fields the form then must be saved.

Keywords

promotion, promote icon, green icon, , KBA , LOD-SF-CMP-EC , EC data, config & settings within Compensation , Problem

Product

SAP SuccessFactors HCM Core 1811