SAP Knowledge Base Article - Public

2765329 - Error Failed to handle upload (error: 500) appears while uploading the custom MDF object data

Symptom

Error "Failed to handle upload (error: 500)" occurs while uploading the custom object data.

Environment

SuccessFactors HCM Suite - Metadata Framework

Reproducing the Issue

Login to instance --> search for 'import and export data' -->Select the action to perform as ' Import ' --> Select Generic Object --> Upload the CSV file.

Result: Error occurs 'Failed to handle upload (error: 500) per screenshot shown below:

MDf_500_importerror.PNG

Cause

This error message related to the size of the name being used in the custom MDF object. When a String is too long are attempted to be inserted into the JOB_NAME column in the database error shows up.

Resolution

This is character issue with the name of object. Please try changing the object ID to shorter one. Our engineering team already working on improvising the error code. Enhancement request has been already logged with us and you can track the same with ID PLS-4911 in b1908 release tentatively.

Keywords

error: 500, MDF import, manage data,  Failed to handle upload (error: 500) , KBA , LOD-SF-MDF-IMP , MDF Import and Export Issues , Problem

Product

SAP SuccessFactors HCM Core 1811