SAP Knowledge Base Article - Public

2764702 - White box appears in the exported PDF file when putting one Text box with Chinese characters on top of table in SAP Analytics Cloud (SAC)

Symptom

White box appears in the exported PDF file when putting one Text box with Chinese characters on top of table in SAP Analytics Cloud (SAC)

Environment

  • SAP Analytics Cloud 2019.2.7

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Create a story with Table in Canvas page.
  3. Set Fill color of Header region or Data region, or Background color of table to one deep color like blue, red, black.
  4. Insert one Text box, enter some Chinese characters, set Font Color as white.
  5. Put the text box into the table area(header region, data region or space area).
    => The Chinese characters could be shown correctly.
  6. Export the story page to PDF file.
    => The Text box will be shown as one blank box in the PDF file.
    => This issue doesn't appear for English characters.
    => This issue doesn't appear when putting the text box on other component like Chart.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, export, save, pdf, text, textbox, white, Chinese, two-byte, characters, word, table, font, background, fill , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0