SAP Knowledge Base Article - Public

2764040 - Unable to reach SAP Analytics Cloud from SAP Analytics Hub

Symptom

  • Unable to reach SAP Analytics Cloud from SAP Analytics Hub
  • It will be redirected to SAP HANA logon page (/sap/hana/xs/formLogin/login.html)

Environment

  • SAP Analytics Cloud 2019.02

Reproducing the Issue

  1. Log on to SAP Analytics Hub by accessing URL "https://<SAC tenant URL>/hub/index.html" with one user having Analytics Hub role (like Analytics Hub Admin).
  2. From Main Menu, select SAP Analytics Cloud.
    => It will be redirected to SAP HANA Logon page with URL as "https://<SAC tenant URL>/sap/hana/xs/formLogin/login.html?x-sap-origin-location=%2Fsap%2Ffpa%2Fui%2Fapp.html"

Resolution

This is planning to be fixed on wave 2019.07.

Workaround:

  1. Log on to SAC ("https://<SAC tenant URL>") firstly.
  2. From Main Menu, select Analytics Hub to access SAP Analytics Hub.
  3. Then select SAP Analytics Cloud from Main Menu in SAP Analytics Hub.
    => You can be redirected SAC home page successfully.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, hub, SAC, reach, jump, navigate, go , KBA , LOD-ANA-HUB , SAP Analytics Hub , Problem

Product

SAP Analytics Cloud 1.0