SAP Knowledge Base Article - Public

2761524 - Dump Happening on Customer Invoice When Releasing The Document

Symptom

When you open your invoice document and click on the Release button, the dump happens.

Environment

SAP Business By Design.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Documents view.
  3. Search for the invoice ABC (ABC represents the Invoice Document ID), which is Not Released status.
  4. Click on the Edit button and View All.
  5. Click on Release Button.

The dump happens.

Cause

The dump occurred because Due Date field is missing from Invoice ABC.

Resolution

It will be necessary to do a dummy change:

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Documents view.
  3. Search for the invoice: ABC (ABC represents your Invoice Document ID).
  4. Click on the Edit button and then View All.
  5. Navigate to the Involved Parties tab.
  6. Remove the Invoicing Unit or Sales Unit.
  7. Enter the Invoicing Unit or Sales Unit again.

It will get derived and then you should be able to release it.

Keywords

Dump; Invoice Dump; Due Date; Customer Invoicing; Invoice Document , KBA , SRD-CRM-INV , Customer Invoicing , How To

Product

SAP Business ByDesign all versions