SAP Knowledge Base Article - Public

2761400 - Error message when creating a goal in the UI or accessing the “View Goal Detail” page - Fingerprint 51bfb646ad94c7ed5c3c65c4716bce6728b137e0

Symptom

Error message when clicking on add goal in goal plan

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Log on into instance
  2. Navigate to your goal plan
  3. Click on add goal
  4. You get an error message which displays following Fingerprint 51bfb646ad94c7ed5c3c65c4716bce6728b137e0

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or

  1. On your goal plan you click on Action drop-down
  2. Select to “View Goal Detail” beside any of the listed goals.
  3. The View Goal Details page does not open – instead there is a blank page

Cause

Your goal plan has a "comments" field configured which uses as type "text" instead of "comment"

Resolution

1. The root cause is an incorrect type for the field-id "Comments". The type "text" is not a valid configuration, instead "comment" should be used as type .

2. This field can only be set up in the goal plan xml and not in the UI - see configuration example below:

<field-definition id="comments" type="comment" required="false" detail="false" viewdefault="off" showlabel="true" field-show-coaching-advisor="false" cascade-update="push-down">

3. Once this has been configured, you can check the type as well in the UI and you will no longer receive an error message when trying to create a goal in the goal plan

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See Also

TGM-8302

Keywords

Fingerprint: 51bfb646ad94c7ed5c3c65c4716bce6728b137e0 51bfb646ad94c7ed5c3c65c4716bce6728b137e0
Error ID: f4195084-3f19-433c-b948-7ec3cdbc2fb0
, KBA , LOD-SF-GM-GE , Goal Execution Features , Problem

Product

SAP SuccessFactors HCM Core 1811