SAP Knowledge Base Article - Public

2761195 - How to Edit Nudge Feature Reminder Email Notification.

Symptom

When manager clicks on the nudge feature for sending to-do reminder, email will deliver to employees. Can admin edit this system generated email from email template notification settings? How can this be achieved?

Environment

SuccessFactors HCM Suite - Platform

Reproducing the Issue

  1. Click on Nudge option for employees under my team tile
  2. Edit the content ( subject and description) of the email as per your requriement 
  3. Click on send

Cause

Nudge email reminders are system generated and cannot be editable from the email template notification settings for admins.

Resolution

  • Admin cannot edit the email reminders for the nudge feature from the email template notificaiton settings.
  • Only the Managers who clicks on nudge option will be able to edit and send the notification for respective employee.

See Also

2089551 - What is the Nudge Feature?

Keywords

Nudge Notifiations, todo, reminders, emails , KBA , LOD-SF-PLT-TOD , To-Do List Issues , LOD-SF-PLT-NOT , Email Notifications , How To

Product

SAP SuccessFactors HCM Core 1811