SAP Knowledge Base Article - Public

2761059 - Supervisor is unable to assign specific courses to users

Symptom

As a Supervisor, using the Add/Remove Learning tool, when searching the catalog there are certain courses that cannot be found to assign to users.

Environment

SAP SuccessFactors Learning Management Solution (LMS)

Cause

Supervisors can only assign courses that they have access to. If the user has access to the course but the Supervisor has different catalogs that do not include these courses, the Supervisor cannot assign.

Resolution

  1. Identify which catalog the courses are in
  2. Assign the catalog to the Supervisor

Keywords

supervisor manager catalog assign remove learning tool access user scheduled offering item course lms sf sap , KBA , LOD-SF-LMS-CAT , LMS Catalog , Problem

Product

SAP SuccessFactors Learning all versions