SAP Knowledge Base Article - Public

2760564 - Custom Fields Missing or Error: Failed To Send - Reimbursement Benefit (Android/iOS)

Symptom

Custom fields not appearing in mobile app while claiming reimbursement benefit(Android/iOS).

and/or

Error Submiting or Approving a Reimbursement on Android/iOS: Failed To Send

Environment

  • SuccessFactors Employee Central
  • Global Benefits

Resolution

  • Custom fields are not currently supported for Mobile App
  • No fields except Claim Date, Claim Amount, Notes and Attachment are displayed in Mobile App under Benefit section.
  • Only Claims are currently supported in the Mobile application.

Keywords

Custom field in mobile benefit, Benefit mobile, Fields, in, mobile, application, iOS, Android, claim, reimbursement, Failed, To, Send , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors HXM Core all versions