SAP Knowledge Base Article - Public

2759045 - Exception: Error in message header mapping; agent class is CL_BUPA_ERP_REPL_IPA Error When Replicating Business Partners

Symptom

You replicate business partners from SAP ERP to SAP Cloud for Customer (C4C), however, when the message arrives in C4C, it fails with the below error:

Exception: Error in message header mapping; agent class is CL_BUPA_ERP_REPL_IPA.

Environment

SAP Cloud for Customer

Reproducing the Issue

Prerequisites: you have an integration scenario scoped and configured for interface BusinessPartnerERPReplicationIn.

  1. Go to the Administrator work center.
  2. Navigate to the General Settings view > Web Service Message Monitoring.
  3. Select the erroneous message and observe the error log. The message failed with error: Exception: Error in message header mapping; agent class is CL_BUPA_ERP_REPL_IPA. 

Cause

This error usually occurs when the Idoc Logical System is missing from the Communication System in C4C.

Resolution

  1. Go to the Administrator work center.
  2. Navigate to the General Settings view > Communication Systems.
  3. Open the respective communication system. Maintain the Idoc Logical System ID under Business Instances (or re-create the communication system).
    idoc_logical_system.png

Keywords

CL_BUPA_ERP_REPL_IPA, business partner, BusinessPartnerERPReplicationIn , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer add-ins all versions