SAP Knowledge Base Article - Public

2757954 - In the report invoice volume the freight is missing.

Symptom

You run the report Invoice Volume (CRMCIVIB_Q0001) the key figure Freight shows the value zero.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Business Analytics work center.
  2. Go to the view Design Report.
  3. Open the report Invoice Volume (CRMCIVIB_Q0001).

You see the key figure Freight shows the value zero.

Cause

This report only shows the freight if it was added to the preceding sales order items.

Resolution

To check that follow the below steps.

  1. Go to the Customer Invoicing work center.
  2. Go to the view Invoice Document. 
  3. Search for the affected invoice and open.
  4. View All and select the tab Document Flow.

You can see that no sales order was added to this invoice and the same happens with other invoices not showing freight in the report Invoice Volume (CRMCIVIB_Q0001).

Keywords

Report invoice volume, CRMCIVIB_Q0001, freight, Sales Order, Key Figure, AP-RC-ANA. , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , SRD-CRM-ORD , Orders & Contracts , How To

Product

SAP Business ByDesign all versions