SAP Knowledge Base Article - Public

2757519 - "Query view instantiation failed" error when trying to create new model in SAP Analytics Cloud

Symptom

  • The following error message occurs in SAP Analytics Cloud when trying to create a new model from a BW import data connection:
    Query view instantiation failed"
  • Error message in the google developer tool network panel:
    {"status":"Error","error":{"code":"ERROR_CONNECT_TO_C4A","rawError":"","params":[]},"httpStatus":503}"
  • This happens after a BW outage or update.

Environment

  • SAP Analytics Cloud
  • Import data connections
    • SAP Business Warehouse
  • Apache Tomcat

Reproducing the Issue

  1. Logon to SAP Analytics Cloud
  2. Create a new Model >> Get Data from a Datasource >> Acquire Data >> SAP BW
  3. Select the connection and create new query option
  4. Select a BW Query
  5. Notice the error

Cause

  • During the BW back-end system downtime a schedule was running and a "Query view instantiation failed" error appeared.
  • This error is cached to the tomcat and comes up when trying to reach the same system, even if it is up and running.

Resolution

  • Restarting the tomcat server resolves the issue.

See Also

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Keywords

Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Acquire, Acquired , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0