SAP Knowledge Base Article - Public

2757325 - Advance's name is missing in My Workflow Requests

Symptom

When a workflow is configured for an Advance request, the workflow gets triggered and waits in the approver's ToDo tile. When the approver clicks on the ToDo, the My Workflow Requests page pops up with his/her all pending workflows. Here, the Advance's name is not displayed.

MyWorkflowRequest.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Employee Central: Advances
SuccessFactors Employee Central: Workflows

Resolution

This is a known system limitation at present. There is an enhancement request (BEN-3555), however we don't yet have any roadmap ready for it. Once it is implemented, it'll be included in the corresponding release notes. Customers can contact their Customer Support Manager (CSM) or SAP hotline number to know status of the issue.

Keywords

ToDo, Non-recurring, Recurring, Details, BEN-3555 , KBA , LOD-SF-EC-AAD , Advances & Deductions , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions