SAP Knowledge Base Article - Public

2757016 - New library Folder Can Be Accessed Despite Not Being Marked As Public

Symptom

Information on Access restrictions in the New Library work centre.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Library work centre.
  2. Go to the New Library view.
  3. Open folder ABC (ABC represents the folder name) which has a Sales Org. 123 maintained which your user is not part of.
  4. Actual Result: Your user can access the folder despite it not being set public and your user not being part of Sales Org. 123.
  5. You expected the folder not to be accessible for your user, as it was not marked as public.

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Cause

If your user has unrestricted read and write access for the New Library work centre view, that will include access both to public and to non-public folders.

Resolution

If you want to restrict your user, or any other user for this view, you need to set access restrictions on the user or on the user's business role.

Marking a folder as public will make it available generally, however, for a user with unrestricted access, folders which are not public, will also be accessible.

Keywords

New library, folder, access, public , KBA , LOD-CRM-BF-DLP , C4C: CRM Basic Function - Document Lookup , How To

Product

SAP Cloud for Customer add-ins all versions